Terms of Service

Last updated: 16 June 2025

1. Acceptance of Terms

By accessing and using this website (www.truckmarketing.com.au) and the services provided by Truck Marketing (“we,” “us,” or “our”), you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Services Description

Truck Marketing provides digital marketing services specifically tailored for the trucking, logistics, and transportation industry, including but not limited to:

  • Search Engine Optimization (SEO)
  • Pay-Per-Click (PPC) Advertising
  • Social Media Management
  • Website Development and Design
  • Content Creation and Marketing
  • Email Marketing
  • Digital Reputation Management
  • Analytics and Reporting
  • Lead Generation Services

3. Client Obligations

As our client, you agree to:

  • Provide accurate, current, and complete information as requested
  • Maintain the confidentiality of any account credentials
  • Provide timely feedback and approvals as required
  • Ensure all content provided to us is legally owned by you or properly licensed
  • Comply with all applicable laws and regulations in your industry
  • Pay all fees and charges according to the agreed payment terms

4. Payment Terms

Payment terms are as specified in your service agreement or invoice. Unless otherwise agreed:

  • Invoices are due within 30 days of issue
  • Late payments may incur interest at 1.5% per month
  • We reserve the right to suspend services for overdue accounts
  • All fees are in Australian Dollars (AUD) unless otherwise specified
  • Setup fees and deposits are non-refundable

5. Intellectual Property

Our Property: All original content, designs, code, and materials created by Truck Marketing remain our intellectual property until full payment is received, at which point ownership transfers to the client, except for:

  • Our proprietary tools, methodologies, and frameworks
  • Pre-existing materials and templates
  • Third-party licensed materials

Your Property: You retain all rights to your pre-existing trademarks, logos, content, and materials provided to us for use in our services.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our business relationship. This includes but is not limited to:

  • Business strategies and plans
  • Financial information
  • Customer data and lists
  • Trade secrets and proprietary methods

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service in question
  • We shall not be liable for any indirect, incidental, special, or consequential damages
  • We do not guarantee specific results or rankings in search engines
  • We are not responsible for third-party platform changes that may affect our services

8. Indemnification

You agree to indemnify and hold Truck Marketing, its officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

  • Your breach of these Terms of Service
  • Your violation of any law or third-party rights
  • Content or materials you provide to us
  • Your use of our services

9. Termination

Either party may terminate services by providing 30 days written notice. Upon termination:

  • All outstanding fees become immediately due and payable
  • We will provide you with copies of your owned materials
  • You must cease using any of our proprietary materials
  • Confidentiality obligations survive termination

10. Dispute Resolution

Any disputes arising from these terms or our services shall be:

  1. First attempted to be resolved through good faith negotiation
  2. If unresolved, submitted to mediation in accordance with Australian mediation standards
  3. If still unresolved, subject to the exclusive jurisdiction of the courts of Australia

11. Force Majeure

Neither party shall be liable for any delay or failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, or internet service disruptions.

12. Privacy and Data Protection

We are committed to protecting your privacy and handling your data in accordance with applicable privacy laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your information.

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications indicates your acceptance of the updated terms.

14. Entire Agreement

These Terms of Service, together with any service agreements, statements of work, or proposals accepted by you, constitute the entire agreement between you and Truck Marketing regarding our services.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Truck Marketing

Email: info@truckmarketing.com.au

Phone: 1300 TRUCK MKT

Address: [Your Business Address]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these terms.